West Kelowna Team | Ok Clinical Therapy Group

Receive Specialized Counselling From Our Team in West Kelowna

At our West Kelowna location, our diverse team of dedicated professionals, including social workers, clinical counsellors, and candidates, is ready to guide you on your journey. With a range of backgrounds and specialties, you'll find a counsellor who resonates with you, providing personalized care in a supportive environment tailored to your unique needs.

Angela Knowles, RSW

Registered Social Worker - Kelowna & West Kelowna
Balroop Klar, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Matthew Bunn, RCC

Registered Clinical Counsellor - West Kelowna
Paula Pelechaty, MSW, CYW, RSW

Registered Social Worker - Kelowna & West Kelowna
Emma Fletcher, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Jenni Radmacher, MA, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Colleen Purcka, RCC

Registered Clinical Counsellor - West Kelowna
Rosamaria Critelli, MEd, CCC

Canadian Certified Counsellor - West Kelowna & Penticton
Mary O’Neil, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Danika Heinrichs, RCC

Registered Clinical Counsellor - West Kelowna & Penticton
Jane Christie, MEd, MLAD, MCouns, MFamStudies, CCC

Canadian Certified Counsellor - West Kelowna
Mirrell Desjardins, CCC, RCC

West Kelowna & Vernon - Not Accepting New Clients
Becky Palmer, BSP, RCC

Registered Clinical Counsellor - West Kelowna
Val Harbour, MC, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Sara Park, Practicum Student

Intern - Kelowna & West Kelowna
Lindsay Potorti, Practicum Student

Intern - Kelowna & West Kelowna
Shavneet Thind, Practicum Student

Intern - Kelowna & West Kelowna
Danielle Grenier, Practicum Student

Intern - Kelowna & West Kelowna
Julie Woods

Okanagan Clinic Manager
Lori Bartkowski

Intake & Administrative Coordinator
Nathan Hayward

Director of Community Relations and Strategic Partnerships
Alison Ruks

Executive Director

Reach out to book a consultation with a specific counsellor

Learn more about our counsellors above, or call us to find which counsellors are practicing in specific methodologies you are interested in.

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Angela Knowles, RSW

Registered Social Worker - Kelowna & West Kelowna

Angela (she/her) is a Registered Social Worker (RSW #18088) having completed her Master of Clinical Social Work at UBC Okanagan. Angela has worked previously in residential support with children and youth with complex physical and mental health and behavioural support needs. During this time, she gained experience in supporting children and youth through crisis intervention, emotional regulation, and life-skills development. This experience has helped shaped the approach Angela takes in meeting clients wherever they are at.

Angela is especially passionate about working with neurodiverse and 2SLGBTQIA+ individuals, and individuals struggling with stress and anxiety. Within this, she aims to support clients with coping skills, self-discovery and acceptance, and improving wellbeing.

Angela’s approach is informed by strengths-based, person-centred, and feminist theories. She aims to combine a variety of modalities, such as CBT, ACT, and narrative therapy, in a way that is informed by culture, neurodiverse perspectives, and clients’ previous experiences. Her goals in counselling include supporting you in cultivating a life that is fulfilling and aligns with your values, strengthening independence, and supporting you in feeling empowered to make changes and tackle challenges. Her services are anti-oppressive and trauma-informed, and employ mindfulness, acceptance, and narrative practices.

In addition to her Masters Degree, Angela holds a Bachelor’s Degree in Applied Psychology (Hons) from Douglas College. In her free time, Angela enjoys reading, trying out various forms of crafts, doing karaoke, spending time outdoors, and spending time with friends and family.

Areas of Focus:

Anxiety and Depression
I2SLGBTQIA+ Youth and Adults
Identity
Stress Management
Autism Spectrum Disorder
Children, Youth, Adults, and Families

Contact Information:

Balroop Klar, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Balroop achieved her Master of Counselling Psychology from Yorkville University, New Brunswick. The initiation of her career began to advocate the importance of mental health within all age groups. Balroop has worked with children and adults by assisting them in overcoming their emotional and cognitive challenges. While working with children in a school setting, she achieved her Child and Youth Care certification from Sheridan College, Ontario.

Balroop has an integrative approach; therefore, her methodologies are derived from multiple frameworks, such as Internal family systems, Cognitive behavioural therapy, DBT- dialectical approach, ACT- Acceptance and commitment approach, Narrative Therapy, Mindfulness and motivational interviews. She acknowledges the importance of self-confidence and encourages a collaborative perspective to proceed towards goal achievement. Balroop intends to provide a safe, judgement-free, empathetic, and trustworthy environment that enhances therapeutic relationships and results in growth through an insightful journey.

Balroop’s commitment to mental health advocacy spans across all age groups, stemming from her early career experiences. Her dedication shines through in her work with children and adults, where she assists them in navigating emotional and cognitive challenges. With a Child and Youth Care certification from Sheridan College, Ontario, Balroop brings a wealth of experience and expertise to her practice. Her integrative approach draws from various frameworks, ensuring tailored support for her clients. Through a collaborative and empathetic environment, Balroop fosters growth and empowerment, guiding clients on insightful journeys toward healing and self-discovery.

Areas of Focus:

Emotional Dysregulation
Prenatal Stressors/Postpartum
Anixety
Self-Harm
Self-Esteem & Self-Compassion
Children 5+, Youth, Adults, & Families
Services in English, Hindi, & Punjabi

Contact Information:

Email: [email protected]
Phone: 250-718-9291
Have other questions? Contact Us

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Kelowna – Harvey Location

Kelowna – Glenmore Location

West Kelowna

Matthew Bunn, RCC

Registered Clinical Counsellor - West Kelowna

Matt was born on Vancouver Island and spent much of his childhood in Belgium before returning to Canada in his teens. His family eventually settled in the Okanagan, a place he believes is one of the best on earth.

As a counsellor, Matt is committed to creating a space where every client feels seen, heard, and respected. His approach is trauma-informed and collaborative, drawing from a range of evidence-based modalities to best support each individual’s unique goals. Matt integrates techniques from Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Solution-Focused Therapy in his work. He is a Registered Clinical Counsellor (RCC) and holds a Master’s degree in Counselling Psychology from Yorkville University.

Matt works with individuals of all ages, including youth aged 12 and up.

Outside the counselling room, Matt enjoys spending time with his family and exploring the outdoors in the beautiful Okanagan. He’s an avid mountain biker and camper, and has a well-known passion for great coffee.

Areas of Focus:

Anxiety, Stress, and Emotional Regulation
Self-Esteem and Personal Growth
Relationships, Family, and Parenting
Life Transitions and Career Direction
Grief, Loss, and Healing

Contact Information:

Email: [email protected]
Phone: 250-718-9291
Have other questions? Contact Us

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Paula Pelechaty, MSW, CYW, RSW

Registered Social Worker - Kelowna & West Kelowna

Paula holds a Master of Social Work from the University of British Columbia and a Bachelor of Social Work from Toronto Metropolitan University (formerly Ryerson University). She also completed a diploma in Child and Youth Work (CYW) from Humber College. Originally from Toronto, Paula now calls the Okanagan home, where she is dedicated to supporting individuals and families in their journey toward healing and growth.

With over 17 years of experience coaching gymnastics and a background in Child and Youth Work, Paula brings a deep understanding of human development, motivation, and mental well-being. Her work in sport and with athletes has given her unique insight into performance anxiety, confidence, and mindset — which she integrates into her counselling with youth, adults, and women alike. Paula’s neurodivergent-informed approach allows her to support clients through ADHD, anxiety, and emotional regulation challenges, helping them develop strategies that work with, not against, their individual wiring.

Paula is particularly passionate about empowering women and mothers, nurturing strong mother-daughter relationships, and guiding clients through life’s transitions with compassion and clarity. Her therapeutic approach is holistic and trauma-informed, addressing the mental, emotional, physical, and spiritual aspects of wellness.

She strives to create a safe, grounding space where clients can explore their strengths, build resilience, and reconnect with themselves — whether they are athletes navigating sport performance pressures, teens developing identity, or women rediscovering balance and self-worth.

Areas of Focus include:

Neurodivergent (ADHD) Support & Coaching
Child, Youth, and Young Adult Mental Health
Women’s Mental Health and Identity
Mother-Daughter Relationships
Sport, Athlete, and Performance Counselling
Anxiety, Depression, and Emotional Regulation
Trauma-Informed and Holistic Care

Contact Information:

Email: [email protected]
Phone: 250-718-9291
Have other questions? Contact Us

Book Your Appointment:

Kelowna – Harvey Location

Kelowna – Glenmore Location

West Kelowna

Emma Fletcher, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Emma has completed a Master of Arts in Counselling Psychology at Adler University. She is a Registered Clinical Counsellor (RCC) with the British Columbia Association of Clinical Counsellors (BCACC).

Emma is deeply committed to building authentic and collaborative relationships with clients. Her work is largely informed by Person-Centered Therapy which is grounded in authentic, accepting, and empathic therapeutic engagement. Emma tailors her approach to meeting clients’ specific needs and enjoys incorporating expressive arts therapies, mindfulness, and somatic practices into therapy sessions. Her training in multicultural counselling and social justice has also informed her passion for providing inclusive, safe, and individualized care for clients of all backgrounds. She believes that clients are the experts of their own experiences and takes a stance of informed curiosity to provide socially responsible services.

Prior to her graduate studies, she completed a Bachelor of Arts in Psychology at the University of British Columbia Okanagan Campus. Through a practicum opportunity, she was also able to work at The Lab of Meditation where she had an opportunity to develop trauma-informed mindfulness skills. Emma enjoys working with clients of all ages, including adolescents, adults, and seniors.

Outside of counselling, Emma enjoys spending time in nature, going on adventures with her cat, doing yoga, and getting creative.

Areas of Focus:

Adolescents and Adults
Self-Esteem and Self-Worth
Anxiety
Life Transitions
Personal Growth
Mindfulness

Contact Information:

Email: [email protected]

Phone: 250-718-9291

Have other questions? Contact Us

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Jenni Radmacher, MA, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Currently accepting new clients in West Kelowna. Kelowna clients are welcome to join the waitlist for future availability.

Jenni (she/her/hers) is passionate about helping people grow in deeper understanding about themselves, whether in their relationships, sex life, or their mind. She will help reframe shame and transform it into self-compassion. It is incredibly important to Jenni that everyone have a safe place to talk about sex, intimacy, and relationships, in our world where these topics are taboo and controversial. Some of her specialty areas include LGBTQIA2S+, ENM/polyamory, BDSM, and hormone readiness assessments. Alongside her passion for sex-informed therapy, Jenni enjoys supporting survivors of trauma of any kind, including religious, family, car accidents (ICBC approved counsellor and direct billing available), and many others. Jenni creates a calm sanctuary where people can sort through the chaos of their lives or their mind, allowing them to discover what they truly want and need in their lives.Jenni is a Registered Clinical Counsellor with a Master’s of Arts in Counselling Psychology from Yorkville University. Prior to becoming a counsellor, Jenni worked as a Registered Nurse for ten years in a variety of areas including hospital, crisis support, clinical education, and mental health and addictions case management.Drawing from multiple therapeutic modalities, Jenni tailors her counselling approach to each client. Some of her favourite approaches include EMDR (Eye Movement Desensitization Reprocessing), inner child work, cognitive therapies (CBT, DBT, ACT), and many others. Jenni has recently completed training with the Justice Institute on using somatic approaches with trauma.Outside of work, Jenni is a stepmom to two school-aged boys, one diagnosed with Autism.

Areas of Focus:

LGBTQIA2S+
Couples
EMDR for all ages
Sex Therapy
Anxiety/PTSD/Trauma
Borderline Personality Disorder and Emotional Dysregulation
Men and Male Sexuality

Contact Information:

Email: [email protected]

Phone: 250-718-9291

Have other questions? Contact Us

Kelowna – Book Your Appointment

West Kelowna – Book Your Appointment

Colleen Purcka, RCC

Registered Clinical Counsellor - West Kelowna

*Please note: Colleen is not currently accepting new clients

Colleen brings a wealth of experience, empathy, and skill to her work in the helping field. She has supported children, youth, adults and families for more than 20 years. This has been in many different community settings, with a focus on working with children and youth. Her commitment to being comprehensive and client-centered, along with her focus on relational, emotion-focused, and experiential aspects of therapy, reflects a dedication to creating meaningful connections and actively participating in the therapeutic journey. Therefore, Colleen’s approach to counseling reflects a deep commitment to providing personalized and empathetic support to individuals facing various challenges. Her training in various therapeutic modalities allows for versatility in adapting to the unique needs of her clients. Her collaborative approach underscores the importance of working together with clients. Additionally, she develops tailored treatment plans and goals, fostering a sense of empowerment and ownership in the therapeutic process.

Colleen’s specialization in addressing issues like anxiety, depression, stress management, relationship difficulties, self-esteem, and life transitions demonstrates her comprehensive understanding of the complexities of the human experience. Moreover, her personal experience with ADHD, being neurodivergent herself and raising kids with the same, has helped her to develop great insight into how ADHD impacts individuals and families.

As a result, Colleen’s collaborative and curious nature, paired with her direct communication style and sense of humor, likely contribute to the establishment of a strong therapeutic alliance. Furthermore, by recognizing clients as experts in their own lives and guiding them through their thoughts and emotions, she empowers them to take inspired actions toward personal growth and positive change.

Meanwhile, beyond her role as a counsellor, Colleen enjoys travelling, hosting family and friends, home improvement projects, and the outdoors with her husband and Bernedoodle, Jasper.

Areas of Focus:

Children & Youth
Spectrum Disorders
Eating Disorders
Females with ADHD/ADD
Trauma & PTSD
Domestic Violence & Child Abuse.

Contact Information:

Phone: 250-718-9291

Email: [email protected]

Have other questions? Contact Us

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Rosamaria Critelli, MEd, CCC

Canadian Certified Counsellor - West Kelowna & Penticton

With over 20 years of successful counselling psychotherapy experience, Rosamaria, a Certified Canadian Counsellor, offers compassionate support to clients aged 5+ to seniors. Having worked in various settings, including hospitals, schools, counselling clinics and remote communities, she brings a wealth of expertise to her clinical practice. Rosamaria provides a safe space for clients struggling with various challenges, from relationship issues to mental health concerns. Her practice integrates diverse therapeutic methods, including EMDR & CBT, ensuring individualized support based on clients’ unique needs.

Rosamaria enjoys supporting individuals through depression, anxiety, substance use, grief, trauma, sleep issues, parenting, OCD and more. She supports couples and families experiencing situational and relational challenges and children experiencing behaviors concerns, ADHD and ASD.

Rosamaria has a special interest in supporting our vulnerable communities. Using a harm reduction approach, Rosamaria helps survivors of abuse and intergenerational trauma survivors cope with things such as PTSD and addiction. She also works extensively with families affected by historical injustices, such as those related to the societal challenges, including the impact of policies and events. Rosamaria’s diverse expertise encompasses trauma therapy, addiction counselling, and traditional healing ceremonies. Clients benefit from her extensive knowledge and commitment to fostering well-being. For those seeking understanding, healing, and growth, Rosamaria offers transformative support on their mental health journey.

Areas of focus include but are not limited to:

Depression and anxiety
Trauma/PTSD
Addictions
Relationship and Family Issues
Stress Management
Grief & Loss
BIPOC Support

Office Locations: West Kelowna, Penticton & Online

Contact Information:

Phone: 250-718-9291

Email: [email protected]

Have other questions? Contact Us

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Mary O’Neil, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Welcome, my name is Mary and I’m glad you’re here. Over the past decade I have trained in a variety of areas which have prepared me to support people navigating; anxiety, trauma, major life transitions, new motherhood, emotional regulation and challenging relationships. I am passionate about creating space for people to remember their peace and freedom. I believe deeply in the innate resilience of people and know change and healing are possible.

I use evidence-based practices and structured programs with tangible steps that help clients create real, lasting change. My therapeutic approach includes EMDR, Internal Family Systems (IFS), the Gottman Method, Mindfulness, and Mind-Body Integration through breath and somatic awareness. My goal is to empower clients with practical strategies that promote healing, confidence, and a balanced, meaningful life.

Yoga has shaped my life and my work. I have taught meditation, breathwork and mindfulness at retreats, schools and speaking events, and integrate those tools into therapy for clients who find mind-body work supportive. I bring a love of nature to my practice and find being outside one of many ways I find presence in life

I am a Registered Clinical Counsellor, EMDR-trained (in the process of certification), and trained in the Gottman Method Level 1. I also hold a 300-hour Yoga, Meditation, and Breathwork Teacher Training certification.

If you feel we may be a good fit, let’s chat.

Areas of interest:

Anxiety & Depression
Trauma
Emotional Regulation
Stress Management & Life Transitions
ADHD
Goal Setting
Self Esteem
Body Image

Contact Information:

Phone: 250-718-9291

Email: [email protected]

Have other questions? Contact Us

Book Your Appointment In Kelowna

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Danika Heinrichs, RCC

Registered Clinical Counsellor - West Kelowna & Penticton

Please note: Danika is currently adding to her waitlist and is not accepting new clients at this time.

Danika is a highly skilled and compassionate Registered Clinical Counsellor who holds a Masters in Counselling Psychology from Yorkville University. She is renowned for her kind and approachable demeanor, always providing a warm and welcoming environment to clients. Danika is deeply committed to client well-being and ensures a supportive space for individuals, couples, and families. This includes teens and young adults, making her a wonderful therapist who connects with her clients on a profound level.

Furthermore, Danika specializes in addressing maladaptive thought patterns, fostering transformative shifts in emotions and behaviors, and building self-confidence. In contrast, her holistic and person-centered counseling approach emphasizes collaboration. Moreover, this process seeks a deeper understanding of your relationship with yourself, others, and the world. Drawing from various therapeutic modalities, including cognitive-behavioral therapies like ACT and DBT, as well as relational approaches such as Emotion Focused Therapy, Danika integrates a focus on attachment theory and mindfulness practices.

Additionally, Danika also excels in supporting individuals through life transitions. This includes things such as pre- and post-natal support, parenting, and relationships, as well as infertility and grief and loss. As an identity-affirming therapist, Danika creates a safe space for LGBT2SQIA+ individuals and those in non-traditional relationships. This includes those with a recent or established ADHD diagnosis.

Outside of counselling, Danika spends her time on her passions: the outdoors, reading, and quality time with loved ones – including the rewarding and often messy journey of motherhood.

Areas of Focus:

Support for Mothers (pre/post natal)
Parenting
Relationships
Infertility
Grief & Loss
Depression & Anxiety
ADHD

Contact Information:

Phone: 250-801-4682

Email: [email protected]

Have other questions? Contact Us

West Kelowna – Book Your Appointment

Penticton – Book Your Appointment

Jane Christie, MEd, MLAD, MCouns, MFamStudies, CCC

Canadian Certified Counsellor - West Kelowna

Individual, Youth, Couples, Children and Family Counsellor

Jane is a Canadian Certified Counsellor and earned her master’s degree in counselling from Monash University in Australia. She also holds master’s degrees in Family Studies and Child Development. Jane has extensive training in using expressive techniques including sand tray and play-based therapies. Expressive techniques allow people of all ages to express their concerns and move towards resolution in a free and protected space without feeling restricted by trying to find the right words. Jane also offers an integrated approach drawing upon principles from Cognitive Behaviour Therapy, Narrative Therapy, Solution Focused Therapy, Mindfulness, Acceptance and Commitment Therapy and Family Systems.

Her background includes over 15 years of working with children and families in educational, health care and mental health settings. will work with you from a strengths-based approach designed collaboratively with you in order to best meet your goals. Jane is available to work with children, adolescents, adults and families. Jane is thankful for the opportunity to live and work in the Okanagan and would like to acknowledge she works on the unceded territory of the Syilx (Okanagan) People.

Areas of interest include but are not limited to:

Family matters/Relationships
Anxiety
Depression
Trauma
Grief and loss

Office Location: West Kelowna

Contact Information:

Direct Line: 250-801-5739

Email: [email protected]

Have other questions? Contact Us

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Mirrell Desjardins, CCC, RCC

West Kelowna & Vernon - Not Accepting New Clients

Please Note that Mirrell is Currently Not Accepting Clients

Mirrell Desjardins was born and raised in Saskatoon, Saskatchewan. She is a holistic counsellor whose origins began on Muskeg Lake Reserve. After spending 25 years abroad, Mirrell relocated back to Canada in January 2019. Since that time, she has worked for Northern and Interior Health as a Mental Health Clinician and has a strong commitment to lifelong learning and enhancing her helping skills.

Mirrell has been trained in Trauma Focused CBT, EMDR, Motivational Interviewing, Brief Action Planning, Acceptance and Commitment Therapy and Dialectical Behavior Therapy, and Observed Experience Integration Level 1. Most recently, Mirrell has also gotten basic training to enhance EMDR with Psychosensorimotor Therapy and Hypnosis. Her specialty is helping individuals navigate life transitions. She utilizes and blends many methodologies in her practice and collaboratively works with the client to identify growth areas, establish goals and support her clients to work towards these goals. She believes that everybody has the capacity to live a life worth living, and sometimes, all you need is a little support along the way.

Areas of Interest:

Trauma
Anxiety and Depression
Self-Harm
Group Facilitation
First Responders
Back to Work Programs
Couples/Marriage Counselling

Credentials:

M.Ed (International Counselling) Lehigh, University, USA
M.Ed (Applied Linguistics) Toowoomba, Queensland, Australia
PGCE(College Counselling) UCLA, LA, USA
CCPA: 10001749
EMDR-BT: 100051404
BCACC: RCC 18258
Somatic Interventions to Enhance EMDR Therapy
Observed Experiential Integration
EMDR with Hypnosis

Location: Vernon

Contact Information:

Email: [email protected]

Phone: 250-718-9291

Have other questions? Contact Us

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Becky Palmer, BSP, RCC

Registered Clinical Counsellor - West Kelowna

Child, Youth, Group and Family Counsellor

Becky Palmer has completed a Master’s in Counselling Psychology from Yorkville University and a Bachelor’s in Pharmacy in Saskatchewan. She also spent 7 years in the Canadian Forces as a Pharmacy Officer in Nova Scotia. Becky is a Registered Clinical Counsellor who has focused on helping kids grow in confidence, character, and creativity using a child-centred approach to therapy. She also works with adults, helping them explore their inner child to have the best relationships possible. Becky is trained in EMDR therapy for adults and children. She is available to work with children, youth, couples, families and groups.

As a family counsellor, Becky possesses a remarkable ability to connect with those she assists. With an infectious warmth and genuine empathy, she creates a safe space for her young clients to express their thoughts and feelings. Becky’s keen understanding of developmental stages allows her to tailor interventions that cater to each individual’s unique needs. Whether guiding children through challenging transitions, facilitating group sessions fostering peer support, or collaborating with families to strengthen bonds, Becky remains a beacon of support and encouragement. Her unwavering commitment to nurturing emotional well-being leaves a lasting impact on the lives she touches.

Areas of focus:

Child and Youth Counselling
Play Therapy
EMDR Therapy for Adults and Children
PTSD/ Trauma
Couples Counselling
Group Work and Sharing Circles
Leadership Training
Hear the Child Reports

Contact Information:

Email: [email protected]

Phone: 250-718-9291

Have other questions? Contact Us

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Val Harbour, MC, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Individual and Couples Counsellor

Val earned her Master’s degree in Counselling from Gonzaga University in Spokane, Washington. Guided by the belief that people are the experts of their own lives, Val works collaboratively with clients to cultivate new ways of looking at problems, develop new skills, and draw on their strengths to assist them along their journey. As an individual and couples counsellor, she builds a safe and trusting relationship, essential for the work of counselling to occur. Val is trained in and uses Emotionally Focused Therapy when working with couples, which focuses on improving emotional bonds and fostering secure relationships.

Val’s approach is client-centered and empathetic, ensuring that each session is tailored to the unique needs and goals of her clients. She is passionate about helping individuals navigate various challenges, including anxiety, depression, relationship issues, family matters, and spiritual concerns. Val’s dedication to her clients’ well-being and personal growth is evident in her supportive and non-judgmental approach.

Areas of Focus

Anxiety
Depression
Relationship issues
Family matters
Spiritual concerns
EMDR

Location: Kelowna & West Kelowna

Contact Information:

Direct Line: 514-929-5697

Email: [email protected]

Have other questions? Contact Us

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Sara Park, Practicum Student

Intern - Kelowna & West Kelowna

Sara (she/her) is a graduate student in the Master of Arts in Counselling Psychology (MACP) program and is currently completing her practicum with OK Clinical Therapy Group in Kelowna and West Kelowna.

Born in Korea and raised in Canada, Sara brings a bicultural perspective that shapes her openness and respect for diverse identities and lived experiences. She approaches therapy in a culturally responsive, evidence-based way, supporting clients in building self-awareness, resilience, and emotional balance while honouring the role of identity.

Sara believes each person’s experience is unique and tailors therapy to align with clients’ goals, values, and pace. Her style is warm, empathetic, and direct. She offers clear feedback and gentle, honest reflections while remaining deeply respectful of where each client is in their process, creating a supportive and collaborative space where meaningful change can unfold.

Her work is grounded in a person-centered, trauma-informed approach and integrates elements of cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT), solution-focused brief therapy (SFBT), narrative therapy, and psychodynamic principles. She places strong value on building a trusting therapeutic relationship grounded in empathy and respect.

Sara is practicing as an intern under the supervision of Val Harbour (RCC #15227)

Areas of Focus include:

Anxiety and worry
Depression and low mood
Stress, burnout, and overwhelm
Personal growth
Life transitions and adjustment
Interpersonal and relationship challenges
Cultural identity and belonging
Self-esteem and self-worth
Emotional regulation and coping skills
Individuals, couples, and families (ages 10+)

Contact Information:

Email: [email protected]
Phone: 250-718-9291
Have other questions? Contact Us

Book Your Appointment in Kelowna – Harvey

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Lindsay Potorti, Practicum Student

Intern - Kelowna & West Kelowna

Lindsay is a practicum student at OK Clinical Therapy Group and is currently completing his Master of Arts in Counselling Psychology (MACP) from Yorkville University. His background as an educator has fostered a deep appreciation for the strength and resilience of individuals. This experience informs his ability to connect with people, recognize their unique gifts, and support them in achieving their personal goals.

Lindsay works from an integrated approach that combines a cognitive-behavioural and constructivist lens. He draws on person-centered, narrative, and solution-focused practices to meet clients where they are. He is deeply curious about each person’s story and is guided by a strengths-based perspective. Lindsay believes that healing is an innate process, and that the therapeutic relationship can help clients reconnect with their sense of agency, resilience, and connectedness to others.

He is currently practicing as an intern under the supervision of Jim Robertson (CCC # 3305; RCC# 18688).

Areas of Focus include:

Depression
Anxiety
Relationship Challenges
Motivation and Organization
Visualization and mindfulness
Works with individuals, adolescents, and young adults

Contact Information:

Email: [email protected]
Phone: 250-718-9291
Have other questions? Contact Us

Book Your Appointment in Kelowna – Harvey

Book Your Appointment in West Kelowna

Shavneet Thind, Practicum Student

Intern - Kelowna & West Kelowna

Shavneet (she/her) is a Master of Social Work student at the University of British Columbia Okanagan. She is currently completing her practicum with OK Clinical Therapy Group at both the Kelowna and West Kelowna locations. 

Shav was born and raised in the lower mainland, and holds a Bachelor’s degree in Criminology and Criminal Justice. She has worked in a variety of frontline roles, including as a youth care worker in emergency residential placements for high-risk vulnerable youth, as well as individuals with developmental disabilities. She also brings in experience from working at youth and adult treatment facilities, and at a women’s homeless shelter. 

Shav is dedicated to providing a safe, inclusive, and non-judgemental space for her clients to explore their emotions and build effective coping strategies. She believes in meeting clients where they are, valuing their lived experiences, and viewing them as the experts in their own healing journeys. 

Her therapeutic approach is integrative and trauma-informed, drawing on person-centered therapy, cognitive behavioural therapy (CBT), solution-focused therapy, and an anti-oppressive practice.

Shav is available to work with individuals of all ages, including children, youth, adults, couples, and families. Shav acknowledges that she lives, learns, and works on the traditional, unceded, and occupied territories of the Syilx/Okanagan people. 

Shavneet is practicing as an intern under the supervision of Jim Robertson (RCC #18688)

Areas of Focus include:

Anxiety and Depression
Stress and burnout management
Cultural identity, immigration experiences and challenges between generations
Mental Health and Substance Use
Intimate Partner Violence 
BIPOC Support
Career Exploration 
Phobias
Personal Growth
Services offered in English and Punjabi

Contact Information:

Email: [email protected]
Phone: 250-718-9291
Have other questions? Contact Us

Book Your Appointment in Kelowna

Book Your Appointment in West Kelowna

Danielle Grenier, Practicum Student

Intern - Kelowna & West Kelowna

Danielle is a practicum student at OK Clinical Therapy Group and is currently completing her Master of Arts in Counselling Psychology (MACP). Her experience as a nurse shaped her deep respect for the strength and complexity of the human experience. Particularly, during times of vulnerability and transition is where she felt it most. This background deeply informs her compassionate, grounded presence as a therapist.

Danielle works from a relationally focused psychodynamic lens and integrates Internal Family Systems (IFS), mindfulness, and somatic practices in her work. She is deeply curious about each person’s unique story and is guided by a person-centered, strengths-based approach. Moreover, Danielle believes that healing is an innate process and that the therapeutic relationship can support clients in reconnecting with their sense of agency, resilience, and belonging.

Danielle is practicing as an intern under the supervision of Mirrell Desjardins (CCC #100001749)

Areas of Focus include:

Relationship and Family Dynamics
Attachment Trauma and Secure Relating
Community and Belonging
Grief and Loss
Mindfulness and Somatic Awareness

Contact Information:

Email: [email protected]
Phone: 250-718-9291
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Julie Woods

Okanagan Clinic Manager

Born and raised in the vibrant city of Kelowna, Julie has spent over a decade honing her skills in the customer service industry. She later transitioned into health care, where she spent three years as a community health worker, providing in-home care and meaningful mental health support to clients, a role she found deeply rewarding.

Today, she is proud to serve as the Clinic Manager for our Kelowna and West Kelowna locations, where she gets to support both our team and our clients in creating a welcoming, well-organized environment.

Outside of work, life is delightfully full with her two energetic boys and their playful puppy, who always keep her on her toes. She loves staying active, playing sports, trying new recipes, and spending as much time outdoors as possible, soaking in the beauty of the Okanagan.

Contact Information:

Phone: 1-250-718-9291

Email: [email protected]

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Lori Bartkowski

Intake & Administrative Coordinator

Lori is one of our Intake & Administrative Coordinator and is a seasoned professional. She joins us with over 25 years of invaluable experience in customer service. With a passion for fostering positive connections and a commitment to community well-being, Lori brings a wealth of knowledge and a warm, personable touch to our team.

Throughout Lori’s extensive career, she has honed her skills in providing exceptional customer service, understanding the intricacies of client needs, and ensuring a seamless experience for all. Lori’s dedication to building strong relationships and delivering top-notch support has been a driving force behind her successful career.

Outside of the professional realm, Lori finds joy in spending quality time with her friends & family. She loves creating cherished memories with her grandchildren. Additionally, she has a zest for exploring new horizons and experiencing different cultures through travel, adding a diverse perspective to her wealth of experiences.

One of Lori’s true passions lies in advocating for mental health and contributing to the betterment of the community. She is dedicated to creating a workplace environment that fosters well-being, and her commitment to making a positive impact aligns seamlessly with our values at OK Clinical Therapy Group.

Contact Information:

Phone: 1-250-718-9291

Email: [email protected]

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Nathan Hayward

Director of Community Relations and Strategic Partnerships

Nathan Hayward is the Director of Community Relations and Strategic Partnerships at OK Clinical Therapy Group. He plays a central role in expanding access to mental health services through strategic partnerships, community engagement, and systems-level collaboration.

Born and raised in the Okanagan, Nathan holds a Bachelor of Arts in Counselling and supplementary certificates in leadership, community development, marketing and business. Nathan also brings over a decade of experience across human services, non-profits, school districts, and community-based organizations. His work is informed by a strong understanding of how organizational systems, accessibility, and relationships shape meaningful access to care.

In his role, Nathan develops and manages organizational and corporate partnerships, supports contract-based counselling programs, and collaborates closely with clinical and administrative leadership to ensure services are operationally sound, ethical, and sustainable. He also contributes to marketing and public-facing initiatives, helps design referral and intake pathways, and supports digital systems that improve client access and experience.

Known for his collaborative, solutions-focused approach, Nathan serves as a key point of connection for organizations, referral partners, and individuals seeking to engage with OK Clinical. He supports cross-team communication and problem-solving, helping bridge strategy, operations, and community impact.

Nathan is available Monday to Friday, 8:00 am to 5:00 pm, and welcomes conversations around partnerships, referrals, and community initiatives.

Contact Information:

Phone: 250-718-9291

Email: [email protected]

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Alison Ruks

Executive Director

Alison Ruks is an executive leader and entrepreneur with over 15 years of experience working at the intersection of business, mental health, and wellbeing. Her background spans consumer packaged goods, natural health, technology, agriculture, cannabis, and education, with a strong focus on executive leadership within the health, counselling, and wellness space.

Born and raised in Port Alberni on Vancouver Island, Alison relocated to the Okanagan and made it her home in 2000. She has held senior leadership roles across both for-profit and nonprofit sectors, most recently serving as Executive Director of Connect Counselling & Therapy Society, a large multidisciplinary charitable counselling and education organization delivering community-based mental health services.

Alison holds a business degree from the University of British Columbia with a specialization in Human Resources and workplace health and wellbeing. She is a Chartered Human Resources Professional and has served as an Executive in Residence with Accelerate Okanagan, mentoring founders and leadership teams.

She is also the author of the forthcoming book Healing Outside the System, informed by her personal experience in healing from an incurable neurological autoimmune disease, which continues to shape her grounded, compassionate leadership approach.

Alison welcomes conversations around strategic partnerships, corporate sponsorships, community collaboration, and initiatives that strengthen access to ethical, sustainable mental health care. She is also open to thoughtful media and speaking opportunities aligned with these values.

Contact Information:

Email: [email protected]

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Our West Kelowna Counselling Office

Meet The West Kelowna
Clinical Team

Receive Specialized Counselling From Our Team in West Kelowna

Reach out to book a consultation with a specific counsellor

Our West Kelowna Counselling Office

Meet The West Kelowna Clinical Team

Receive Specialized Counselling From Our Team in West Kelowna

Reach out to book a consultation with a specific counsellor

Meet The West Kelowna
Clinical Team