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Receive Specialized Counselling From Our Team in West Kelowna

At our West Kelowna location, our diverse team of dedicated professionals, including social workers, clinical counsellors, and candidates, is ready to guide you on your journey. With a range of backgrounds and specialties, you'll find a counsellor who resonates with you, providing personalized care in a supportive environment tailored to your unique needs.

Lucas Burton, CCC

Canadian Certified Counsellor - Kelowna & West Kelowna
Kristie Burkett, CCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Chanelle Febre, RSW

Registered Social Worker - Kelowna & West Kelowna
Balroop Klar, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Jenni Radmacher, MA, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Colleen Purcka, RCC

Registered Clinical Counsellor - West Kelowna
Rosamaria Critelli, MEd, CCC

Canadian Certified Counsellor - West Kelowna & Penticton
Mary O’Neil, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Danika Heinrichs, RCC

Registered Clinical Counsellor - West Kelowna, Kelowna & Penticton
Jane Christie, MEd, MLAD, MCouns, MFamStudies, CCC

Canadian Certified Counsellor - West Kelowna
Mirrell Desjardins, MEd, PGCE, CCC, RCC

Canadian Certified Counsellor, Registered Clinical Counsellor - West Kelowna & Vernon
Becky Palmer, BSP, RCC

Registered Clinical Counsellor - West Kelowna
Val Harbour, MC, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Emma Fletcher, Pre-Licensed Counsellor

Pre-Licensed Counsellor - Kelowna & West Kelowna
Senja Lieuwen, Practicum Student

Practicum Student Under the Mentorship of Val Harbour - Kelowna & West Kelowna
Lori Bartkowski

Intake & Administrative Assistant
Nathan Hayward

Community Relations Manager
Carly Bartlett

Intake & Administrative Assistant

Reach out to book a consultation with a specific counsellor

Learn more about our counsellors above, or call us to find which counsellors are practicing in specific methodologies you are interested in.

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Lucas Burton, CCC

Canadian Certified Counsellor - Kelowna & West Kelowna

Lucas is a Canadian Certified Counsellor with a master’s degree in Counselling Psychology from City University in Seattle. He brings a holistic approach to mental health, helping individuals find their unique path to self-understanding and growth. With a foundation in Cognitive Behavioural Therapy, mindfulness, and Dialectical Behavioural Therapy, Lucas tailors his support to what emerges for each client.

In his practice, Lucas offers specialized support for individuals facing Borderline Personality Disorder (BPD), ADHD challenges, and those working in frontline responder roles. He is skilled in guiding clients through grief and anger management, with a particular focus on working with men to foster resilience and personal growth. Moreover, Lucas is passionate about helping couples strengthen their relationships, offering support in parenting and navigating separation or divorce.

In addition to his primary focus on personal growth and mental wellness, Lucas is highly skilled in addictions counselling. Furthermore, he holds a Bachelor of Health Science with a specialization in Addictions Counselling from the University of Lethbridge and a diploma in Addictions Counselling from Sir Sanford Fleming College in Ontario. Since 2000, Lucas has worked in diverse settings, from large government mental health clinics to outpatient addiction centers and group homes.

When not at work Lucas can be found outdoors enjoying nature, walking, camping, fishing or hiking. He belongs to a local CrossFit gym and enjoys spending as much time as possible with his children and partner.

He also enjoys reading a good book about Psychology or Self Development.

Areas of Focus:

Adults & Couples
Depression & Anxiety
PTSD & Trauma
Personality Disorders
Personal Growth and Spiritual Healing
Anger Management
Narcissism
Athlete & Sports Psychology

Contact Information:

Phone: 250-718-9291

Email: lucas@okclinical.com

Have other questions? Contact Us

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Kristie Burkett, CCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Kristie is a warm and compassionate counselor with a solid educational background that includes a Bachelor of Arts in Child and Youth Care and a Master of Arts in Counselling Psychology. As a result, her studies have given her a deep understanding of the emotional and developmental needs of children, youth, and families.

In her practice, Kristie embraces a person-centred approach, focusing on empathy and connection with her clients. With specialized training in Eye Movement Desensitization and Reprocessing (EMDR), she effectively supports those working through trauma and difficult experiences. Moreover, Kristie’s friendly and approachable style creates a safe space where clients feel comfortable exploring their feelings and challenges.

A significant area of Kristie’s focus is supporting mothers during the perinatal period. Similarly, she understands the profound changes that come with becoming a parent, including shifts in identity, parenting dynamics, and relationships. Therefore, Kristie is dedicated to helping moms navigate these transitions, empowering them to embrace their new roles with resilience and self-compassion. She provides a supportive environment where mothers can share their experiences and find strength in their journey.

Kristie also works closely with families experiencing separation. She recognizes that this can be a challenging and emotional time for all involved, particularly for children. Additionally, Kristie helps families navigate the complexities of separation by facilitating open communication, promoting understanding, and fostering cooperative co-parenting strategies. Her goal is to support families in maintaining healthy relationships during and after the transition.

In addition, Kristie has a strong commitment to supporting families with neurodivergence. Furthermore, she understands the unique challenges that neurodivergent individuals and their families may face, and she advocates for a strengths-based approach that recognizes and celebrates their differences. Similarly, Kristie works collaboratively with parents and children to develop strategies that enhance communication, build self-esteem, and foster positive relationships within the family. Overall, her empathetic approach helps create a supportive environment where families can thrive.

Outside of her counselling work, Kristie enjoys yoga and mindfulness. These practices enhance her well-being and provide clients with tools to manage stress and cultivate emotional balance.

With her friendly demeanour and commitment to holistic well-being, Kristie is dedicated to helping individuals and families grow, heal, and thrive.

Areas of Focus:

Parenting
Pre/Postnatal Support
Children, Youth, Families
Stress Management & Life Transitions
ADHD
Trauma

Contact Information:

Email: kristie@okclinical.com

Phone: 250-718-9291

Have other questions? Contact Us

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Chanelle Febre, RSW

Registered Social Worker - Kelowna & West Kelowna

Chanelle (she/her) is a Registered Social Worker (RSW) with a Master’s in Clinical Social Work from the University of British Columbia. She is passionate about helping her clients achieve greater self-awareness and personal growth. With seven years of experience in social services, Chanelle supports individuals through life transitions, loss, and other challenges, always approaching each person with curiosity, compassion, and sincerity.

In her holistic, strengths-based, and person-centered practice, Chanelle recognizes her clients as the true experts of their own lives. She integrates Cognitive Behavioural Therapy, Solution-Focused Therapy, Acceptance and Commitment Therapy, and Narrative Therapy to create a trauma-informed and anti-oppressive approach that meets clients where they are.

Chanelle has extensive experience supporting individuals and families through disordered eating, anxiety, and depression. She also specializes in helping clients navigate grief, offering a safe space to process loss and find pathways to healing. Additionally, she works with clients to build self-esteem, empowering them to recognize their inherent worth and develop a stronger sense of self.

Before pursuing her graduate studies and becoming a Registered Social Worker, Chanelle earned an honours bachelor’s degree in health sciences and a diploma in holistic nutrition. When she’s not working, you can find her singing karaoke, biking, cooking, playing volleyball, and trying out new activities.

Areas of Focus :

Life Transitions
Personal Growth
Anxiety and Depression
Eating Disorders
Grief and Loss
Self-Esteem and Self-Worth

Contact Information:

Email: chanelle@okclinical.com

Phone: 250-718-9291

Have other questions? Contact Us

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Balroop Klar, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Balroop achieved her Master of Counselling Psychology from Yorkville University, New Brunswick. The initiation of her career began to advocate the importance of mental health within all age groups. Balroop has worked with children and adults by assisting them in overcoming their emotional and cognitive challenges. While working with children in a school setting, she achieved her Child and Youth Care certification from Sheridan College, Ontario.

Balroop has an integrative approach; therefore, her methodologies are derived from multiple frameworks, such as Internal family systems, Cognitive behavioural therapy, DBT- dialectical approach, ACT- Acceptance and commitment approach, Narrative Therapy, Mindfulness and motivational interviews. She acknowledges the importance of self-confidence and encourages a collaborative perspective to proceed towards goal achievement. Balroop intends to provide a safe, judgement-free, empathetic, and trustworthy environment that enhances therapeutic relationships and results in growth through an insightful journey.

Balroop’s commitment to mental health advocacy spans across all age groups, stemming from her early career experiences. Her dedication shines through in her work with children and adults, where she assists them in navigating emotional and cognitive challenges. With a Child and Youth Care certification from Sheridan College, Ontario, Balroop brings a wealth of experience and expertise to her practice. Her integrative approach draws from various frameworks, ensuring tailored support for her clients. Through a collaborative and empathetic environment, Balroop fosters growth and empowerment, guiding clients on insightful journeys toward healing and self-discovery.

Areas of Focus:

Children 5+, Youth, Adults, & Families
Emotional Dysregulation
Prenatal Stressors/Postpartum
Anixety
Self-Harm
Self-Esteem & Self-Compassion
Services in English, Hindi, & Punjabi

Contact Information:

Email: balroop@okclinical.com

Phone: 250-718-9291

Have other questions? Contact Us

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Jenni Radmacher, MA, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Jenni (she/her/hers) is passionate about helping people grow in deeper understanding about themselves, whether in their relationships, sex life, or their mind. She will help reframe shame and transform it into self-compassion. She creates a safe space for LGBTQIA2S+ individuals and couples, as well as individuals in BDSM and ethical non-monogamous dynamics. Jenni creates a calm sanctuary where people can sort through the chaos of their lives or their mind, allowing them to discover what they truly want and need in their lives.

Jenni is a Registered Clinical Counsellor with a Master’s of Arts in Counselling Psychology from Yorkville University. Prior to becoming a counsellor, Jenni worked as a Registered Nurse for ten years in a variety of areas including hospital, crisis support, clinical education, and mental health and addictions case management.

Drawing from multiple therapeutic modalities, Jenni tailors her counselling approach to each client. Some of her favourite approaches include EMDR (Eye Movement Desensitization Reprocessing), cognitive therapies (CBT, DBT, ACT), somatic tools, and many others. Jenni is a Certified Sex Therapy Informed Professional and is working towards AASECT certification.

Outside of work, Jenni is a stepmom to two school-aged boys, one diagnosed with Autism.

Areas of Focus:

LGBTQIA2S+
Couples
EMDR for all ages
Sex Therapy
Anxiety/PTSD/Trauma
Borderline Personality Disorder and Emotional Dysregulation
Men and Male Sexuality

Contact Information:

Email: jenni@okclinical.com

Phone: 250-718-9291

Have other questions? Contact Us

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Colleen Purcka, RCC

Registered Clinical Counsellor - West Kelowna

Colleen brings a wealth of experience, empathy, and skill to her work in the helping field. She has supported children, youth, adults and families for more than 20 years. This has been in many different community settings, with a focus on working with children and youth. Her commitment to being comprehensive and client-centered, along with her focus on relational, emotion-focused, and experiential aspects of therapy, reflects a dedication to creating meaningful connections and actively participating in the therapeutic journey. Therefore, Colleen’s approach to counseling reflects a deep commitment to providing personalized and empathetic support to individuals facing various challenges. Her training in various therapeutic modalities allows for versatility in adapting to the unique needs of her clients. Her collaborative approach underscores the importance of working together with clients. Additionally, she develops tailored treatment plans and goals, fostering a sense of empowerment and ownership in the therapeutic process.

Colleen’s specialization in addressing issues like anxiety, depression, stress management, relationship difficulties, self-esteem, and life transitions demonstrates her comprehensive understanding of the complexities of the human experience. Moreover, her personal experience with ADHD, being neurodivergent herself and raising kids with the same, has helped her to develop great insight into how ADHD impacts individuals and families.

As a result, Colleen’s collaborative and curious nature, paired with her direct communication style and sense of humor, likely contribute to the establishment of a strong therapeutic alliance. Furthermore, by recognizing clients as experts in their own lives and guiding them through their thoughts and emotions, she empowers them to take inspired actions toward personal growth and positive change.

Meanwhile, beyond her role as a counsellor, Colleen enjoys travelling, hosting family and friends, home improvement projects, and the outdoors with her husband and Bernedoodle, Jasper.

Areas of Focus:

Children & Youth
Spectrum Disorders
Eating Disorders
Females with ADHD/ADD
Trauma & PTSD
Domestic Violence & Child Abuse.

Contact Information:

Phone: 250-718-9291

Email: colleen@okclinical.com

Have other questions? Contact Us

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Rosamaria Critelli, MEd, CCC

Canadian Certified Counsellor - West Kelowna & Penticton

With over 20 years of successful counselling psychotherapy experience, Rosamaria, a Certified Canadian Counsellor, offers compassionate support to clients aged 5+ to seniors. Having worked in various settings, including hospitals, schools, counselling clinics and remote communities, she brings a wealth of expertise to her clinical practice. Rosamaria provides a safe space for clients struggling with various challenges, from relationship issues to mental health concerns. Her practice integrates diverse therapeutic methods, including EMDR & CBT, ensuring individualized support based on clients’ unique needs.

Rosamaria enjoys supporting individuals through depression, anxiety, substance use, grief, trauma, sleep issues, parenting, OCD and more. She supports couples and families experiencing situational and relational challenges and children experiencing behaviors concerns, ADHD and ASD.

Rosamaria has a special interest in supporting our vulnerable communities. Using a harm reduction approach, Rosamaria helps survivors of abuse and intergenerational trauma survivors cope with things such as PTSD and addiction. She also works extensively with families affected by historical injustices, such as those related to the societal challenges, including the impact of policies and events. Rosamaria’s diverse expertise encompasses trauma therapy, addiction counselling, and traditional healing ceremonies. Clients benefit from her extensive knowledge and commitment to fostering well-being. For those seeking understanding, healing, and growth, Rosamaria offers transformative support on their mental health journey.

Areas of focus include but are not limited to:

Depression and anxiety
Trauma/PTSD
Addictions
Relationship and Family Issues
Stress Management
Grief & Loss
BIPOC Support

Office Locations: West Kelowna, Penticton & Online

Contact Information:

Phone: 250-718-9291

Email: rosamaria@okclinical.com

Have other questions? Contact Us

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Mary O’Neil, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

*Please Note: Mary is currently Not accepting new clients and will be going on Maternity leave starting December 2024. Please contact us if you would like help with finding a different counsellor or if you have any questions*

Mary is a Registered Clinical Counsellor operating both online and in the Okanagan Valley. She is trained in EMDR and has completed her Gottman Method Level 1. Mary employs a holistic model, emphasizing the connection between the mind, body, and spirit. In her practice, she strongly advocates evidence-based, client-centered, and trauma-informed approaches.

When working with both individuals and couples, Mary focuses on creating a safe and non-judgmental space. She believes in the innate wholeness and resilience of individuals. Mary perceives herself as a guide, encouraging clients to explore the root causes of their life challenges through modalities such as EMDR, CBT, and Mindfulness techniques. She aims to empower clients by equipping them with new strategies that promote healing, growth, and a balanced life using proven methodologies.

As a certified yoga teacher proficient in meditation and breathwork, Mary is eager to develop customized therapeutic plans that effectively address the unique needs and goals of her clients. Additionally, as a Registered Clinical Counsellor, she offers different coverage options to individuals interested in seeking support.

Areas of interest:

Anxiety & Depression
Trauma
Emotional Regulation
Stress Management & Life Transitions
ADHD
Relationship issues
Goal Setting
Self Esteem
Body Image

Contact Information:

Phone: 250-718-9291

Email: mary@okclinical.com

Have other questions? Contact Us

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Danika Heinrichs, RCC

Registered Clinical Counsellor - West Kelowna, Kelowna & Penticton

Danika is a highly skilled and compassionate Registered Clinical Counsellor who holds a Masters in Counselling Psychology from Yorkville University. She is renowned for her kind and approachable demeanor, always providing a warm and welcoming environment to clients. Danika is deeply committed to client well-being and ensures a supportive space for individuals, couples, and families. This includes teens and young adults, making her a wonderful therapist who connects with her clients on a profound level.

Furthermore, Danika specializes in addressing maladaptive thought patterns, fostering transformative shifts in emotions and behaviors, and building self-confidence. In contrast, her holistic and person-centered counseling approach emphasizes collaboration. Moreover, this process seeks a deeper understanding of your relationship with yourself, others, and the world. Drawing from various therapeutic modalities, including cognitive-behavioral therapies like ACT and DBT, as well as relational approaches such as Emotion Focused Therapy, Danika integrates a focus on attachment theory and mindfulness practices.

Additionally, Danika also excels in supporting individuals through life transitions. This includes things such as pre- and post-natal support, parenting, and relationships, as well as infertility and grief and loss. As an identity-affirming therapist, Danika creates a safe space for LGBT2SQIA+ individuals and those in non-traditional relationships. This includes those with a recent or established ADHD diagnosis.

Outside of counselling, Danika spends her time on her passions: the outdoors, reading, and quality time with loved ones – including the rewarding and often messy journey of motherhood.

Areas of Focus:

Support for Mothers (pre/post natal)
Parenting
Relationships
Infertility
Grief & Loss
Depression & Anxiety
ADHD

Contact Information:

Phone: 250-801-4682

Email: danika@okclinical.com

Have other questions? Contact Us

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Penticton – Book Your Appointment

Jane Christie, MEd, MLAD, MCouns, MFamStudies, CCC

Canadian Certified Counsellor - West Kelowna

SheIndividual, Youth, Couples, Children and Family Counsellor

Jane is a Canadian Certified Counsellor and earned her master’s degree in counselling from Monash University in Australia. She also holds master’s degrees in Family Studies and Child Development. Jane has extensive training in using expressive techniques including sand tray and play-based therapies. Expressive techniques allow people of all ages to express their concerns and move towards resolution in a free and protected space without feeling restricted by trying to find the right words. Jane also offers an integrated approach drawing upon principles from Cognitive Behaviour Therapy, Narrative Therapy, Solution Focused Therapy, Mindfulness, Acceptance and Commitment Therapy and Family Systems.

Her background includes over 15 years of working with children and families in educational, health care and mental health settings. will work with you from a strengths-based approach designed collaboratively with you in order to best meet your goals. Jane is available to work with children, adolescents, adults and families. Jane is thankful for the opportunity to live and work in the Okanagan and would like to acknowledge she works on the unceded territory of the Syilx (Okanagan) People.

Areas of interest include but are not limited to:

Family matters/Relationships
Anxiety
Depression
Trauma
Grief and loss

Office Location: West Kelowna

Contact Information:

Direct Line: 250-801-5739

Email: jane.c@okclinical.com

Have other questions? Contact Us

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Mirrell Desjardins, MEd, PGCE, CCC, RCC

Canadian Certified Counsellor, Registered Clinical Counsellor - West Kelowna & Vernon

Mirrell Desjardins was born and raised in Saskatoon, Saskatchewan. She is a holistic counsellor whose origins began on Muskeg Lake Reserve. After spending 25 years abroad, Mirrell relocated back to Canada in January 2019. Since that time, she has worked for Northern and Interior Health as a Mental Health Clinician and has a strong commitment to lifelong learning and enhancing her helping skills.

Mirrell has been trained in Trauma Focused CBT, EMDR, Motivational Interviewing, Brief Action Planning, Acceptance and Commitment Therapy and Dialectical Behavior Therapy, and Observed Experience Integration Level 1. Most recently, Mirrell has also gotten basic training to enhance EMDR with Psychosensorimotor Therapy and Hypnosis. Her specialty is helping individuals navigate life transitions. She utilizes and blends many methodologies in her practice and collaboratively works with the client to identify growth areas, establish goals and support her clients to work towards these goals. She believes that everybody has the capacity to live a life worth living, and sometimes, all you need is a little support along the way.

Areas of Interest:

Trauma
Anxiety and Depression
Self-Harm
Group Facilitation
First Responders
Back to Work Programs
Couples/Marriage Counselling

Credentials:

M.Ed (International Counselling) Lehigh, University, USA
M.Ed (Applied Linguistics) Toowoomba, Queensland, Australia
PGCE(College Counselling) UCLA, LA, USA
CCPA: 10001749
EMDR-BT: 100051404
BCACC: RCC 18258
Somatic Interventions to Enhance EMDR Therapy
Observed Experiential Integration
EMDR with Hypnosis

Location: Vernon

Contact Information:

Email: mirrell@okclinical.com

Phone: 250-718-9291

Have other questions? Contact Us

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Becky Palmer, BSP, RCC

Registered Clinical Counsellor - West Kelowna

Child, Youth, Group and Family Counsellor

Becky Palmer has completed a Master’s in Counselling Psychology from Yorkville University and a Bachelor’s in Pharmacy in Saskatchewan. She also spent 7 years in the Canadian Forces as a Pharmacy Officer in Nova Scotia. Becky is a Registered Clinical Counsellor who has focused on helping kids grow in confidence, character, and creativity using a child-centred approach to therapy. She also works with adults, helping them explore their inner child to have the best relationships possible. Becky is trained in EMDR therapy for adults and children. She is available to work with children, youth, couples, families and groups.

As a family counsellor, Becky possesses a remarkable ability to connect with those she assists. With an infectious warmth and genuine empathy, she creates a safe space for her young clients to express their thoughts and feelings. Becky’s keen understanding of developmental stages allows her to tailor interventions that cater to each individual’s unique needs. Whether guiding children through challenging transitions, facilitating group sessions fostering peer support, or collaborating with families to strengthen bonds, Becky remains a beacon of support and encouragement. Her unwavering commitment to nurturing emotional well-being leaves a lasting impact on the lives she touches.

Areas of focus:

Child and Youth Counselling
Play Therapy
EMDR Therapy for Adults and Children
PTSD/ Trauma
Couples Counselling
Group Work and Sharing Circles
Leadership Training
Hear the Child Reports

Contact Information:

Email: becky@okclinical.com

Phone: 250-718-9291

Have other questions? Contact Us

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Val Harbour, MC, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Individual and Couples Counsellor

Val earned her Master’s degree in Counselling from Gonzaga University in Spokane, Washington. Guided by the belief that people are the experts of their own lives, Val works collaboratively with clients to cultivate new ways of looking at problems, develop new skills, and draw on their strengths to assist them along their journey. As an individual and couples counsellor, she builds a safe and trusting relationship, essential for the work of counselling to occur. Val is trained in and uses Emotionally Focused Therapy when working with couples, which focuses on improving emotional bonds and fostering secure relationships.

Val’s approach is client-centered and empathetic, ensuring that each session is tailored to the unique needs and goals of her clients. She is passionate about helping individuals navigate various challenges, including anxiety, depression, relationship issues, family matters, and spiritual concerns. Val’s dedication to her clients’ well-being and personal growth is evident in her supportive and non-judgmental approach.

Areas of Focus

Anxiety
Depression
Relationship issues
Family matters
Spiritual concerns
EMDR

Location: Kelowna & West Kelowna

Contact Information:

Direct Line: 514-929-5697

Email: val@okclinical.com

Have other questions? Contact Us

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Emma Fletcher, Pre-Licensed Counsellor

Pre-Licensed Counsellor - Kelowna & West Kelowna

Emma is currently completing a Master of Arts in Counselling Psychology at Adler University. She is working towards becoming a Registered Clinical Counsellor (RCC) with the British Columbia Association of Clinical Counsellors (BCACC).

Emma is deeply committed to building authentic and collaborative relationships with clients. Her work is largely informed by Person-Centered Therapy which is grounded in authentic, accepting, and empathic therapeutic engagement. Emma tailors her approach to meeting clients’ specific needs and enjoys incorporating expressive arts therapies, mindfulness, and somatic practices into therapy sessions. Her training in multicultural counselling and social justice has also informed her passion for providing inclusive, safe, and individualized care for clients of all backgrounds. She believes that clients are the experts of their own experiences and takes a stance of informed curiosity to provide socially responsible services.

Prior to her graduate studies, she completed a Bachelor of Arts in Psychology at the University of British Columbia Okanagan Campus. Through a practicum opportunity, she was also able to work at The Lab of Meditation where she had an opportunity to develop trauma-informed mindfulness skills. Emma enjoys working with clients of all ages, including adolescents, adults, and seniors.

Outside of counselling, Emma enjoys spending time in nature, going on adventures with her cat, doing yoga, and getting creative.

Areas of Focus:

Adolescents and Adults
Self-Esteem and Self-Worth
Anxiety
Life Transitions
Personal Growth
Mindfulness

Contact Information:

Email: emma@okclinical.com

Phone: 250-718-9291

Have other questions? Contact Us

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Senja Lieuwen, Practicum Student

Practicum Student Under the Mentorship of Val Harbour - Kelowna & West Kelowna

Senja (she/her) is a practicum student completing her Master of Clinical Social Work at UBC Okanagan. Her journey to become a counsellor began after receiving invaluable acceptance and guidance from her own therapist at a young age. Her goal is to help you discover and connect with your most authentic self. Together, you will uncover how previous experiences shape your current behaviours, examine common narratives, explore alternative perspectives, and work toward aligning your everyday actions with your core values. Senja aims to support you in your journey to understand the sources of distress, disruption, and disconnection in your life and to collaboratively generate actionable goals to enhance your well-being.

Senja’s approach is informed by narrative theories, psychodynamic theories, and positive psychology. She draws upon cognitive behavioural therapy (CBT) and emotion focused therapy (EFT) techniques while integrating mindfulness skills borrowed from her training and experience as a certified yoga and meditation instructor. Senja values providing person-centered, trauma-informed, strengths-based counselling services to individuals, couples, and families.

Outside of her professional life and being a practicum student, Senja can be found enjoying many forms of movement (hiking, snowboarding, weight-lifting, and yoga), engaging in creative pursuits (photography, drawing, and crochet), enjoying time outdoors (camping and swimming), reading, and spending time with family and friends!

Areas of Focus include:

Mindfullness
Identity and Self-Discovery
Narrative Therapy
Trauma
Cognitive Behavioral Therapy

Contact Information:

Lori Bartkowski

Intake & Administrative Assistant

Lori is one of our Intake & Administrative Assistants and is a seasoned professional. She joins us with over 25 years of invaluable experience in customer service. With a passion for fostering positive connections and a commitment to community well-being, Lori brings a wealth of knowledge and a warm, personable touch to our team.

Throughout Lori’s extensive career, she has honed her skills in providing exceptional customer service, understanding the intricacies of client needs, and ensuring a seamless experience for all. Lori’s dedication to building strong relationships and delivering top-notch support has been a driving force behind her successful career.

Outside of the professional realm, Lori finds joy in spending quality time with her friends & family. She loves creating cherished memories with her grandchildren. Additionally, she has a zest for exploring new horizons and experiencing different cultures through travel, adding a diverse perspective to her wealth of experiences.

One of Lori’s true passions lies in advocating for mental health and contributing to the betterment of the community. She is dedicated to creating a workplace environment that fosters well-being, and her commitment to making a positive impact aligns seamlessly with our values at Okanagan Clinical Counselling Services.

Contact Information:

Phone: 1-250-718-9291

Email: lori@okclinical.com

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Nathan Hayward

Community Relations Manager

Nathan is our Community Relations Manager and focuses on building better mental health accessibility in the community.. He is an Okanagan local born and raised. After graduating with a Bachelor of Arts in Counselling in 2016, Nathan has spent his vocational years working with charities, not-for-profits, and school districts in Kelowna, focusing on community development and fundraising. In his previous roles in the community, Nathan has seen the impact that a public-focused mental health service can have. Because of this, he is incredibly excited to be a part of the team at OCCS and make our counselling services known and accessible to all who need them.

Nathan can connect individuals, corporate teams and community organizations to help support everyone’s counselling needs. If you have any questions about connecting with our clinic for partnerships, referral systems, or other community relations-related questions, Nathan will be happy to meet with you. As one of the clinic managers, Nathan will also be happy to assist with any administrative questions or help with online bookings. Nathan can also assist with any technical issues clients may have on the website or Jane App.

Nathan can be reached Monday to Friday from 8:00 am to 5:00 pm.

Contact Information:

Phone: 250-718-9291

Email: nathan@okclinical.com

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Carly Bartlett

Intake & Administrative Assistant

Carly has worked as an office administrator for nearly 15 years and completed her Medical Office Assistant in 2016. Though she took a break from working in the medical field she has continuously worked on growing her skillset. Specifically in customer service, these skills make sure that her customers always have the best experience possible. This is done though positive relationships and continued support. She brings to the office a calm and collected approach with a positive everyday is a new day attitude.

Carly is a loving mother and ‘bonus’ mom. She has lived in the Okanagan for 6 years and has always been passionate about mental health and addiction work. Carly has volunteered in the streets of Vernon and Kelowna handing out supplies to the people in need and continues to always help where she can. She has worked with persons with disabilities and acquired brain injuries and has always been passionate about advocating for people’s rights.

Carly loves being outdoors in nature enjoying the beach, boat days, hikes, and soaking up the sun. During the colder days Carly enjoys a good bonfire, hiking with her family and two dogs, or snuggling up on the couch with a good book.

Carly is excited to be a part of the team and looks forward to making your experience as smooth and comfortable as possible.

Contact Information:

Phone: 1-250-718-9291

Email: info@okclinical.com

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