Kelowna - Glenmore Team | OK Clinical Therapy Group

Receive Specialized Counselling for Children & Families at Our Kelowna - Glenmore Location

At our Glenmore clinic in Kelowna, we provide mental health support for children, youth, families & caregivers. The space has been intentionally designed with warm, welcoming rooms and thoughtfully selected toys and resources to support play therapy and family work. Our Glenmore team is made up of carefully chosen Registered Clinical Counsellors (RCC) and Registered Social Workers (RSW) who share a strong commitment to helping kids and families thrive. Whether you’re seeking support for parenting, child or youth challenges, navigating big feelings, family dynamics, anxiety, trauma, grief, or growth together, our Kelowna Glenmore clinic offers a safe, inclusive place for healing and connection.

Zoe Reindl-Heit, Pre-Licensed Counsellor

Pre-Licensed Counsellor - Kelowna
Paula Pelechaty, MSW, CYW, RSW

Registered Social Worker - Kelowna & West Kelowna
Emily Foster, B.Ed, RCC

Registered Clinical Counsellor - Kelowna
Balroop Klar, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna
Christina Petrov, MSW, RSW

Registered Social Worker - Kelowna
Janice Noseworthy, MSW, RSW

Registered Social Worker - Kelowna & Vernon
Lauren Lawrence, Practicum Student

Intern - Vernon & Kelowna
Clara Val Crocker, Practicum Student

Intern - Kelowna
Julie Woods

Clinic Manager
Nathan Hayward

Community Relations Manager

Reach out to book a consultation with a specific counsellor

Learn more about our counsellors above, or call us to find which counsellors are practicing in specific methodologies you are interested in.

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Zoe Reindl-Heit, Pre-Licensed Counsellor

Pre-Licensed Counsellor - Kelowna

Zoe (she/her) is currently completing a Master’s of Social Work at the University of British Columbia Okanagan and is a post-intern, pre-licensed professional with OK Clinical Therapy Group. She has worked for nearly a decade in the social services sector and has a strong community resource and problem-solving background. She meets clients where they are at with compassion, empathy, and care. Zoe has a passion for working with clients to explore the challenges and opportunities life’s journey brings.

Zoe works with clients from all walks of life to address issues around self-acceptance, body image, and identity. She loves helping clients explore their values and goals, work on habit formation, reduce stress, and improve their quality of life. Moreover, she uses a holistic approach to explore an individual’s whole life picture, including their environmental, social, psychological, and spiritual well-being. Zoe tailors her therapeutic approach to fit the individual and what works for them.

Additionally, Zoe enjoys working with couples and individuals focused on relationships, healthy communication, emotional expression, and boundaries. This includes working with folks with a history of relationship and family trauma and abuse. She welcomes clients who are exploring sexuality, intimacy, friendship, and relationships of all types.

Furthermore, Zoe is experienced working with clients experiencing anxiety and depression. Also, she uses a non-pathologizing, mindfulness-based approach to explore the protective functions of these mental health challenges, and incorporates trauma-informed Cognitive Behaviour Therapy (CBT) and Dialectical Behaviour Therapy (DBT) skill-building to manage and cope. In addition, she has also completed Gottman Couples Therapy Training Levels 1 and 2. Zoe is currently working on incorporating Nature Therapy and Walk and Talk Therapy into her practice, and is interested in working with folks experiencing climate and existential anxiety.

Zoe has an undergraduate degree in Human Ecology from the University of Alberta and has experience working with pregnant and parenting individuals, as well as folks in crisis and substance use recovery. Also, in her free time, she loves hiking, gardening, crafting, cooking, reading, and spending time with her partner and dog.

Areas of Focus include:

Life Transitions
Personal Growth, Identity and Self-Discovery
Anxiety and Depression
EMDR
Perinatal Mood Disorders
Couples and Relationships
Self-Esteem, Body Image and Acceptance
Outdoor and Walk & Talk Therapy

Contact Information:

Email: zoe@okclinical.com
Phone: 250-718-9291
Have other questions? Contact Us

Book Your Appointment:

Kelowna – Harvey Location

Kelowna – Glenmore Location

Paula Pelechaty, MSW, CYW, RSW

Registered Social Worker - Kelowna & West Kelowna

Paula holds a Master of Social Work from the University of British Columbia and a Bachelor of Social Work from Toronto Metropolitan University (formerly Ryerson University). She also completed a diploma in Child and Youth Work (CYW) from Humber College. Moreover, being originally from Toronto, Paula now calls the Okanagan home, where she is dedicated to supporting individuals and families in their journey toward healing and growth

Paula’s academic and practical experience is complemented by 17 years of coaching gymnastics. This has enabled her to develop a profound understanding of child development and the importance of nurturing children in a holistic and supportive way. Additionally, her role as a coach fueled her passion for working with children. Offering her unique insights into their needs, strengths, and potential. As well as drawing from her years as a Child and Youth Worker, Paula recognizes the significance of early childhood intervention. Specifically, she is dedicated to supporting children and adolescents through critical developmental transitions, helping them build resilience, develop coping skills, and cultivate a strong sense of identity. Her focus on early intervention promotes mental well-being and empowers young people to navigate challenges and make informed decisions to safeguard their mental health.

Paula has also extended her practice to support young adults, women, and men. Therefore, she is committed to creating a safe, compassionate, client-centred space using a trauma-informed approach. Also incorporating spirituality into her work, she recognizes the importance of grounding and holistic healing. She addresses mental, physical, emotional, and spiritual well-being to ensure all aspects of her clients’ lives are supported.

Paula is dedicated to helping individuals, children and families navigate challenges, build resilience, and thrive in their journeys toward healing and growth.

Areas of Focus include:

Child and Adolescent Mental Health
Young Adult Development
Anxiety and Depression
Womens Mental Health
Trauma-Informed Care
Self-Care/Self-Esteem

Contact Information:

Email: paula@okclinical.com
Phone: 250-718-9291
Have other questions? Contact Us

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Kelowna – Harvey Location

Kelowna – Glenmore Location

Emily Foster, B.Ed, RCC

Registered Clinical Counsellor - Kelowna

Emily is a dedicated and passionate teacher, and is now a Registered Clinical Counsellor. She has been an educator for five years in learning support and inclusive education. Over the past two years, she has worked as an elementary school counsellor throughout her practicum and internship in her master’s program.

Emily takes a trauma-informed,person-centred, and solution-focused approach believing that we all have the inherent ability to find the strength and resiliency within ourselves for growth and change. Emily’s empathy, care, and presence allow clients to feel safe, seen, and heard.

She is particularly passionate about child advocacy, building confidence, self-worth and social skills and working with the LGBTQ2SI+ community. She is experienced in supporting families and children with navigating school challenges such as social and emotional regulation, separation anxiety, academic strategies for learning, Individualized Education Plans (IEPs) and teacher and school staff collaboration.

AS a Registered Clinical Counsellor, Emily is well-informed in the areas of anxiety, depression, attention difficulties, neurodivergence, child abuse, and trauma. Emily acknowledges that she lives, works, and learns on the traditional, unceded, and occupied territories of the Syilx/Okanagan people.

Areas of Focus:

Depression and Anxiety
Attention Difficulties
Neurodiversity
Childhood Trauma and Abuse
Emotional Regulation
Grief

Contact Information:

Email: emily@okclinical.com
Phone: 250-718-9291
Have other questions? Contact Us

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Kelowna – Harvey Location

Kelowna – Glenmore Location

Balroop Klar, RCC

Registered Clinical Counsellor - Kelowna & West Kelowna

Balroop achieved her Master of Counselling Psychology from Yorkville University, New Brunswick. The initiation of her career began to advocate the importance of mental health within all age groups. Balroop has worked with children and adults by assisting them in overcoming their emotional and cognitive challenges. While working with children in a school setting, she achieved her Child and Youth Care certification from Sheridan College, Ontario.

Balroop has an integrative approach; therefore, her methodologies are derived from multiple frameworks, such as Internal family systems, Cognitive behavioural therapy, DBT- dialectical approach, ACT- Acceptance and commitment approach, Narrative Therapy, Mindfulness and motivational interviews. She acknowledges the importance of self-confidence and encourages a collaborative perspective to proceed towards goal achievement. Balroop intends to provide a safe, judgement-free, empathetic, and trustworthy environment that enhances therapeutic relationships and results in growth through an insightful journey.

Balroop’s commitment to mental health advocacy spans across all age groups, stemming from her early career experiences. Her dedication shines through in her work with children and adults, where she assists them in navigating emotional and cognitive challenges. With a Child and Youth Care certification from Sheridan College, Ontario, Balroop brings a wealth of experience and expertise to her practice. Her integrative approach draws from various frameworks, ensuring tailored support for her clients. Through a collaborative and empathetic environment, Balroop fosters growth and empowerment, guiding clients on insightful journeys toward healing and self-discovery.

Areas of Focus:

Children 5+, Youth, Adults, & Families
Emotional Dysregulation
Prenatal Stressors/Postpartum
Anixety
Self-Harm
Self-Esteem & Self-Compassion
Services in English, Hindi, & Punjabi

Contact Information:

Email: balroop@okclinical.com
Phone: 250-718-9291
Have other questions? Contact Us

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Kelowna – Harvey Location

Kelowna – Glenmore Location

Christina Petrov, MSW, RSW

Registered Social Worker - Kelowna

Christina holds a BA in Psychology and completed a master’s degree in the Clinical Social Work program at UBCO. With over 6 years of dedicated experience working with children and youth, she brings a deep understanding of their needs to her role. Christina’s passion for making a positive impact on young lives is why she has chosen to pursue clinical social work. Her experiences have encompassed roles in coaching sports, youth after-school programs, and working with youth experiencing complex substance use and mental health adversities.

Christina’s practice commitment is to create a safe and nurturing environment for children and youth to thrive in. She firmly believes that fostering such an environment is essential for supporting their emotional and psychological growth. Using a child-centered and person-centered approach allows Christina to tailor her interactions to each individual’s unique needs. This approach resonates deeply with her as it empowers individuals to be active participants in their own healing journey.

Christina is particularly drawn to expressive therapies, such as play and art therapy. She recognizes the power of these creative mediums in allowing individuals to communicate complex emotions and experiences that might otherwise be challenging to express verbally. These methods offer a unique opportunity for individuals to explore their thoughts and feelings in a safe and non-judgmental space.

Outside of the professional environment, Christina enjoys spending time in nature, playing beach volleyball, skiing and snowboarding, travelling, and spending time with friends and family.

Areas of Focus:

Children, Youth, and Families
Grief
Trauma & PTSD
Anxiety & Depression
Self-esteem
Relationship dynamics

Contact Information:

Phone: 250-718-9291
Email: christina.petrov@okclinical.com
Have other questions? Contact Us

Book Your Appointment:

Kelowna – Harvey Location

Kelowna – Glenmore Location

Janice Noseworthy, MSW, RSW

Registered Social Worker - Kelowna & Vernon

Book Your Appointment: Kelowna – Glenmore

Book Your Appointment: Vernon

Janice (she/her) is a Registered Social Worker in good standing with the British Columbia College of Social Work (BCCSW) and the British Columbia Association of Social Workers (BCASW). Janice is also registered as a Social Worker in Saskatchewan (telehealth only) and can support clients living in Saskatchewan via secure virtual sessions. She grew up in the beautiful Okanagan Valley and obtained her Master of Social Work from UBC. Janice has experience working with people of all ages, in all stages of life, and with diverse abilities. Her work with government organizations and community agencies has given her a diverse background working with children, parents and families facing barriers such as anxiety, depression, substance misuse, parenting and relationship challenges, and personal or work-related stress. Janice strives to connect with clients through warmth, empathy, and understanding and walks alongside them on their path.

As a Registered Social Worker, Janice has experience in solutions-focused approaches, motivational interviewing, attachment theory, family systems theory, as well as mindfulness-based techniques. Her approach is evidence-based and trauma-informed. Her goal is to empower clients to gain insight into their challenges and connect with their strengths to move past them.

At home, Janice enjoys life with her husband, children, cats and dog. Her family is frequently found having fun in the outdoors.

Areas of focus include:

Families, children and youth
Anxiety and depression
Communication and navigating conflict
Personal and work-related stress
Mental health and substance misuse
Non-Rostered Hear the Child Clinician
EMDR Therapy
Functional Neurological Disorders (FNDs)

Contact Information:

Phone: 236-844-2112
Email: janice@okclinical.com
Have other questions? Contact Us

Lauren Lawrence, Practicum Student

Intern - Vernon & Kelowna

Lauren (she/her) is a graduate student pursuing a Master of Arts in Counselling Psychology (MACP) and is currently completing her practicum with OK Clinical Therapy Group.

With a long-standing interest in human connection and emotional wellbeing, Lauren brings warmth, curiosity, and care into her work. She draws from a range of therapeutic approaches, including person-centred therapy, cognitive-behavioural therapy (CBT), narrative therapy, solution-focused therapy, mindfulness, and emotion-focused therapy (EFT). Her approach is collaborative and integrative, meaning she tailors each session to the unique needs, identities, and goals of the individual, youth, or couple she’s working with.

Lauren is passionate about creating safe, inclusive, and affirming spaces where clients can feel seen and heard. She operates from the belief that clients are the experts in their own lives . Lauren believes that meaningful change happens through connection, compassion, and shared curiosity. She works with individuals, youth (12+), and couples from all backgrounds and has a particular interest in concerns related to sexuality, gender identity, self-esteem, and relationships. She is affirming of diverse relationship structures, including polyamory and consensual non-monogamy, and has a strong emphasis on supporting romantic partners in navigating challenges and deepening connection.

Outside of her clinical work, Lauren enjoys reading fiction, paddle boarding, hiking, and playing board games. She lives with her partner and two dogs, who remind her daily of the joy in slowing down and staying present.

Lauren is practicing as an intern under the supervision of Rubina Dhaliwal (RSW #10240)

Areas of Focus include:

Anxiety and Depression
Neurodiversity Support (ADHD & Autism)
Life Transitions
Sexuality & Gender Identity
Self-Esteem
Couples & Relationships (including polyamory and non-monogamy)

Contact Information:

Email: lauren.l@okclinical.com
Phone: 250-718-9291
Have other questions? Contact Us

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Kelowna – Glenmore Location

Clara Val Crocker, Practicum Student

Intern - Kelowna

Clara (she/her) is a graduate student pursuing a Master of Arts in Counselling Psychology (MACP) and is currently completing her practicum at OK Clinical Therapy Group. She is passionate about supporting individuals navigate life’s challenges with an empathic, client-centered approach.

Drawing from her background in Kinesiology and community outreach, Clara integrates trauma-informed, evidence-based techniques including Cognitive Behavioral Therapy (CBT) and mindfulness strategies. These tools support clients in developing coping skills, building resilience, and fostering personal growth. Clara’s practice centers on individuals experiencing stress, life transitions, and loneliness. She believes in creating a safe, collaborative space where clients can explore their emotions and work toward meaningful change.

With a strong commitment to holistic well-being, Clara empowers clients by providing practical tools and insights tailored to their unique experiences. As a practicum student, she believes in helping clients reconnect with their personal strengths and values, while encouraging self-compassion on their journey to personal growth.

Outside of her counselling work, Clara enjoys fostering community and building connection through her book club, group fitness classes, and sharing meals with loved ones.

Clara is a Practicum Student Under the Mentorship of Val Harbour (RCC #15227)

Areas of Focus include:

Anxiety and Mood Disorders
Stress and Burnout
Life Transitions
Loneliness and Connection
Self-compassion and Personal Growth

Contact Information:

Email: clara@okclinical.com
Phone: 250-718-9291
Have other questions? Contact Us

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Kelowna – Harvey Location

Kelowna – Glenmore Location

Julie Woods

Clinic Manager

Born and raised in the vibrant city of Kelowna, Julie has spent over a decade honing her skills in the customer service industry. She later transitioned into health care, where she spent three years as a community health worker, providing in-home care and meaningful mental health support to clients, a role she found deeply rewarding.

Today, she is proud to serve as the Clinic Manager for our Kelowna and West Kelowna locations, where she gets to support both our team and our clients in creating a welcoming, well-organized environment.

Outside of work, life is delightfully full with her two energetic boys and their playful puppy, who always keep her on her toes. She loves staying active, playing sports, trying new recipes, and spending as much time outdoors as possible, soaking in the beauty of the Okanagan.

Contact Information:

Phone: 1-250-718-9291

Email: julie@okclinical.com

Have other questions? Contact Us

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Nathan Hayward

Community Relations Manager

Nathan is our Community Relations Manager and focuses on building better mental health accessibility in the community.. He is an Okanagan local born and raised. After graduating with a Bachelor of Arts in Counselling in 2016, Nathan has spent his vocational years working with charities, not-for-profits, and school districts in Kelowna, focusing on community development and fundraising. In his previous roles in the community, Nathan has seen the impact that a public-focused mental health service can have. Because of this, he is incredibly excited to be a part of the team at OCCS and make our counselling services known and accessible to all who need them.

Nathan can connect individuals, corporate teams and community organizations to help support everyone’s counselling needs. If you have any questions about connecting with our clinic for partnerships, referral systems, or other community relations-related questions, Nathan will be happy to meet with you. As one of the clinic managers, Nathan will also be happy to assist with any administrative questions or help with online bookings. Nathan can also assist with any technical issues clients may have on the website or Jane App.

Nathan can be reached Monday to Friday from 8:00 am to 5:00 pm.

Contact Information:

Phone: 250-718-9291

Email: nathan@okclinical.com

Have other questions? Contact Us

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